Frequently asked questions
Do I need to create an account? +
No. Valtier has no accounts, no logins, and no passwords. You select a pair, get an address, and swap.
Do you require ID verification or KYC? +
No. Valtier does not collect identity documents, selfies, or proof of address for standard swaps.
Do you hold my funds? +
No. Valtier is non-custodial. Funds are routed directly through the swap and are never held in a balance on your behalf.
What's the difference between fixed and floating rates? +
A fixed rate locks the exchange rate for a short window so you know exactly what you'll receive. A floating rate tracks the live market rate until your deposit confirms, which can work in your favor on volatile pairs.
How long does a swap take? +
Most swaps settle within minutes of your deposit reaching the required confirmations. Timing depends on network congestion for the assets involved.
What happens if I send the wrong amount? +
Underpayments are refunded automatically or matched to the closest available rate; overpayments are processed for the full amount received. Contact support if a swap looks stuck.
Is there a minimum or maximum swap amount? +
Yes, limits vary by asset pair and are shown before you confirm a swap.
Which assets do you support? +
Valtier supports 40+ assets including Bitcoin, Monero, Ethereum, Litecoin, and major stablecoins. See the full list on the Assets page.